Term and Conditions

Welcome to WarmWhisper Store, where we believe your home should be a sanctuary of comfort and beauty. These Terms and Conditions outline the agreement between you and WarmWhisper Store regarding your use of our website and services. By accessing our site and making purchases, you acknowledge that you have read, understood, and agree to be bound by these terms.

1. Acceptance of Terms

By accessing and using the WarmWhisper Store website (newfurnitureworld.com), you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.

2. User Obligations and Responsibilities

2.1 Account Registration

While not required for browsing, creating an account may be necessary for certain features. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

2.2 Prohibited Activities

You agree not to:

• Use our website for any illegal purpose or in violation of any laws
• Submit false or misleading information
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of our website
• Use our website to infringe upon any intellectual property rights

3. Products and Services Description

3.1 Product Information

We take great care in selecting and presenting our home decor items, including accent rugs, area rugs, bedding sets, artificial flowers & plants, bar furniture, and home fragrances. While we strive for accuracy in product descriptions, colors may vary slightly due to monitor settings.

3.2 Product Availability

All products are subject to availability. We reserve the right to discontinue any product at any time. If an item becomes unavailable after you place an order, we will notify you promptly and provide alternatives or a full refund.

4. Orders and Payment Terms

4.1 Order Process

Placing an order constitutes an offer to purchase our products. We reserve the right to accept or decline your order for any reason. Order acceptance occurs when we send you a shipping confirmation.

4.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. By providing payment information, you represent that you are authorized to use the payment method.

4.3 Pricing

All prices are listed in US dollars. We reserve the right to adjust prices at any time, but price changes will not affect confirmed orders.

5. Shipping and Delivery

5.1 Order Processing

Orders are processed within 1-2 business days after payment confirmation. You will receive a shipping confirmation email with tracking information once your order has shipped.

5.2 Shipping Options

We offer two shipping options:

• Standard Shipping ($12.95): Carrier: DHL or FedEx. Delivery Time: 10-15 business days after shipment.
• Free Shipping: Available for orders over $50. Carrier: EMS. Delivery Time: 15-25 business days after shipment.

5.3 Shipping Areas

We ship worldwide, excluding some Asian countries and remote areas. Delivery times may vary depending on your location and customs processing.

6. Returns and Exchanges

6.1 Return Policy

We accept returns and exchanges within 15 days of your receipt of items. To be eligible for a return, your item must be in the same condition that you received it: unused, with tags, and in its original packaging.

6.2 Non-Returnable Items

For health and safety reasons, the following items cannot be returned or exchanged:

• Artificial Flowers & Plants
• Candles & Home Fragrances (once opened or used)
• Bath Towels & Bathroom Rugs & Mats (unless defective)
• Customized or personalized items
• Items marked as final sale

6.3 Return Process

To initiate a return or exchange, please email us at [email protected] with your order information. Our customer care team will respond within 2 business days with a Return Authorization Number and instructions.

6.4 Refunds

Once we receive and inspect your returned item, we will process your refund within 5-7 business days. Original shipping fees are non-refundable, and a restocking fee may apply for opened items that are not defective.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of WarmWhisper Store or our content suppliers and is protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

8. Limitation of Liability

WarmWhisper Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our website or products. Our total liability for any claim related to our products or services shall not exceed the purchase price of the product in question.

9. Privacy

Your privacy is important to us. Please refer to our separate Privacy Policy for information on how we collect, use, and protect your personal information.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to its conflict of law provisions.

11. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes are posted constitutes your acceptance of the modified terms.

12. Contact Information

Thank you for choosing WarmWhisper Store. We’re committed to helping you create beautiful, comfortable spaces where quality meets comfort in every corner.